Welcome to Suffari’s comprehensive WooCommerce FAQ page, your ultimate resource for mastering every aspect of your online store. Whether you’re just starting out or looking to optimize an existing WooCommerce setup, our carefully curated collection of hundreds of frequently asked questions covers everything from installation and theme customization to payment gateway integration and troubleshooting common issues. To make your experience seamless, we’ve equipped this page with a powerful search bar, allowing you to find precise answers quickly and effortlessly. Can't find the answer you're looking for? No problem. Give us a call anytime at (888) 643-5115 - a digital marketing specialist is standing by.
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Search & Get Answers to commonly asked WooCommerce Questions.
Our extensive library features hundreds of carefully curated FAQs designed to address every aspect of WooCommerce—from installation and configuration to troubleshooting and advanced customization. To make your search effortless, our intuitive search bar allows you to instantly find the precise information you need, saving you time and helping you get the most out of your WooCommerce platform. Dive in, explore, and let Suffari guide you through the world of WooCommerce with clarity and confidence. Start now by typing in the question or keyword you're looking for and see instant filtered results.
To speed up your WooCommerce site with a CDN:
Suffari configures and maintains CDN integrations to maximize WooCommerce speed and performance.
It depends on your needs:
Suffari helps businesses choose and migrate to the right platform through a Free Consultation.
Yes, WooCommerce is relatively easy to use—especially for WordPress users. It offers a guided setup wizard, simple product creation, and plugin-based expansion. However, beginners may need support with advanced customizations or integrations, which Suffari provides under our Website Management Plans.
No, WooCommerce is not a publicly traded company. It is owned and maintained by Automattic, the private company behind WordPress.com, Jetpack, and other major tools in the WordPress ecosystem.
Yes, WooCommerce is secure when properly maintained. Best practices include:
Security is built into Suffari’s Website Management Plans, so your WooCommerce store stays safe and up to date.
WooCommerce is not WordPress itself, but it is a plugin that runs exclusively on WordPress. It extends the core functionality of WordPress by turning it into a powerful eCommerce platform capable of selling products, managing orders, and processing payments.
The WooCommerce plugin is free to use, but other costs may include:
Suffari offers complete WooCommerce site builds and management with no upfront fees through our Free Website + Management Plan.
The WooCommerce plugin is a free extension for WordPress that transforms your site into an online store. It enables you to list products, accept payments, manage shipping, apply discounts, and more. It’s one of the most powerful and flexible eCommerce tools available.
A WooCommerce website is a WordPress-based site that uses the WooCommerce plugin to run an online store. It allows businesses to sell physical or digital products, subscriptions, and services directly to customers through a customizable storefront. Suffari builds WooCommerce websites from scratch for clients as part of our Free Custom Website Plan.
WordPress WooCommerce refers to the combination of the WordPress CMS with the WooCommerce plugin to build an online store. WordPress provides the website structure and content management, while WooCommerce adds full eCommerce functionality including product listings, checkout, payment gateways, and shipping options.
WooCommerce is a free, open-source plugin for WordPress that turns any website into a customizable online store. It allows you to sell physical or digital products, manage orders, process payments, offer shipping, apply coupons, and more—all from the WordPress dashboard.
No, WooCommerce is not required to sell on WordPress, but it’s the most popular and powerful solution. Alternatives include:
If you're unsure which to choose, Suffari can help you compare options during a Free Consultation.
To add Facebook Pixel:
Suffari helps clients set up Facebook tracking, retargeting, and ad integrations through our marketing and SEO services.
To enable PayPal payments:
Need help setting up payment gateways? Suffari can do it for you as part of any Website Management Plan.
You can add a wishlist button using:
Suffari can integrate wishlist features and enhance UX across your WooCommerce store.
To add wishlist functionality:
Wishlists improve customer engagement and repeat visits—Suffari can set this up as part of our Web Design Services.
This is the same as adding a wishlist to WooCommerce (see FAQ Item 76). Use a plugin like “TI WooCommerce Wishlist” or “YITH Wishlist,” configure the display options, and test the experience. You can also customize the design to match your store’s theme.
To change the “Return to Shop” link (shown on empty cart pages):
functions.php
file:add_filter('woocommerce_return_to_shop_redirect', 'custom_return_to_shop_url');
function custom_return_to_shop_url() { return home_url('/your-custom-page'); }
Suffari includes WooCommerce customization in every Website Management Plan.
To customize the WooCommerce checkout page:
form-checkout.php
in a child theme for advanced changes.Suffari helps businesses create frictionless checkout experiences to improve conversions. Learn more on our Web Design Services page.
To manually complete an order in WooCommerce:
This is typically used for digital products or when fulfillment is handled manually. Suffari can automate order flows for your store through our Website Management Plans.
To connect Mailchimp:
Once connected, you can send targeted emails, abandoned cart recovery, and product recommendations. Suffari can help set this up as part of our Email Marketing Services.
To customize order emails:
Branded email templates can enhance customer trust—Suffari includes this in our management plans.
You can customize the shop page using:
archive-product.php
in a child theme.Suffari builds high-converting shop pages for WooCommerce as part of our Web Design Services.
To edit the WooCommerce checkout page:
form-checkout.php
via your child theme for full control.Suffari creates fully optimized checkout experiences to reduce cart abandonment and increase sales.
To edit the WooCommerce shop page:
archive-product.php
template.Need help? Suffari offers custom shop page design and optimization under our Website Management Plans.
To edit the My Account page in WooCommerce:
my-account.php
and related files in a child theme.Suffari helps you build a better customer portal and user experience in WooCommerce.
To export your product list:
This CSV can be used for bulk editing or migrating products. Suffari handles bulk product management for stores under our management plans.
To export orders from WooCommerce:
This is helpful for accounting or integration with tools like QuickBooks. Suffari can automate order exports for your store.
To import products:
Need help formatting or uploading product data? Suffari offers full product import services through our content creation team.
To import products with images into WooCommerce:
Suffari can handle bulk product imports with images as part of our content creation services.
To remove related products from the product page:
functions.php
file:remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_related_products', 20 );
Need help editing your theme safely? Suffari includes theme-level WooCommerce customization in our Website Management Plans.
To set up a WooCommerce store:
Suffari offers Free Custom WooCommerce Website Builds with all management plans.
To enable flat rate shipping:
You can create different flat rates per region or order amount. Suffari configures advanced shipping setups for clients under our Website Management Plans.
To set up shipping in WooCommerce:
Suffari helps configure optimized shipping rules tailored to your business goals.
This is the same as FAQ Item 94. Go to WooCommerce → Settings → Shipping, create zones, add methods like Flat Rate or Free Shipping, and assign shipping classes if needed. Suffari can help tailor your store’s shipping logic with our expert setup services.
To use WooCommerce in WordPress:
Suffari builds and manages WooCommerce stores directly on WordPress with zero upfront cost through our management plans.
Same as FAQ Item 96. Install and activate WooCommerce on your WordPress site, follow the Setup Wizard, and start adding products. Use plugins and themes to enhance functionality and appearance. Suffari’s expert team is ready to help with setup and management.
WooCommerce is built specifically for WordPress. To use it:
With WordPress, WooCommerce gives you full control over your store design and functionality. Suffari simplifies this with our Free WooCommerce Website Builds.
WooCommerce is a plugin that turns your WordPress site into a fully functional online store. Here's how it works:
Suffari helps businesses leverage WooCommerce to sell online quickly and effectively.
It depends on your goals and preferences:
Still deciding? Book a Free Consultation with Suffari—we’ll help you choose the right platform for your business.
Yes, WooCommerce is 100% open source. It’s developed and maintained by Automattic and has a large developer community. Being open source means it can be fully customized to meet any business need. Suffari uses this flexibility to build tailored eCommerce sites for clients.
WooCommerce is a plugin for WordPress that enables you to turn your website into a fully functional online store. You can sell physical or digital products, manage orders, accept payments, and customize your storefront—all within the WordPress platform.
An abandoned cart occurs when a customer adds items to their cart but leaves the site without completing the purchase. WooCommerce doesn’t track these by default, but you can recover lost sales using:
Suffari helps set up cart abandonment recovery campaigns as part of our Email Marketing Services.
WooCommerce Payments is an official payment solution from WooCommerce that lets you accept credit and debit cards directly on your site. It’s easy to set up, supports Apple Pay, and offers unified dashboard management. It’s available in select countries and requires a WordPress.com account for setup.
WooCommerce is a WordPress plugin that turns your website into an eCommerce store. You can sell products, accept payments, offer coupons, handle shipping, and manage inventory—right from your WordPress dashboard. It’s free, open source, and used by millions of businesses worldwide.
Same as above (see FAQ Item 105). WooCommerce is the most popular eCommerce plugin for WordPress, enabling businesses to create custom online stores without monthly fees.
To add products to WooCommerce:
Suffari helps clients add, manage, and optimize products as part of our content creation services.
To allow “pay what you want” pricing in WooCommerce:
This strategy is popular for donations or pay-what-you-can pricing models. Suffari can set this up and style it for your brand.
To create a coupon code:
Suffari can help you run coupon-based promotions and track results through our email marketing services.
You can customize the single product page using several methods:
single-product.php
to your child theme and edit HTML/PHP.woocommerce_before_single_product_summary
.Suffari creates fully customized product layouts as part of our Web Design Services.
To edit the product page layout or fields:
single-product.php
, content-single-product.php
in your child theme.Suffari helps you optimize your product pages for conversions and SEO with full design support.
Same as FAQ Items 110 and 111. You can:
single-product.php
in a child theme.Let Suffari build a product page that looks great and converts better—start with a Free Consultation.
To view WooCommerce order details:
You can also export orders with plugins like “Advanced Order Export for WooCommerce.” Suffari offers automated reporting and order tracking setups under our management plans.
Mailchimp for WooCommerce is a plugin that connects your WooCommerce store to your Mailchimp email marketing account. It allows you to:
Suffari helps businesses integrate Mailchimp with WooCommerce and build revenue-driving email campaigns. Learn more about our Email Marketing Services.
If you're using WordPress.com, you'll need the Business Plan or higher to install WooCommerce and other plugins. For self-hosted WordPress.org sites, any hosting plan that supports WordPress will work. Suffari recommends using a self-hosted WordPress setup with WooCommerce for full control and flexibility—we even include hosting with our Website Management Plans.
WooCommerce 3.9 introduced a few important updates:
If you're running an older version, Suffari can update and test your WooCommerce store as part of our Website Management Plans.
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