WooCommerce FAQs

Welcome to Suffari’s comprehensive WooCommerce FAQ page, your ultimate resource for mastering every aspect of your online store. Whether you’re just starting out or looking to optimize an existing WooCommerce setup, our carefully curated collection of hundreds of frequently asked questions covers everything from installation and theme customization to payment gateway integration and troubleshooting common issues. To make your experience seamless, we’ve equipped this page with a powerful search bar, allowing you to find precise answers quickly and effortlessly. Can't find the answer you're looking for? No problem. Give us a call anytime at (888) 643-5115 - a digital marketing specialist is standing by.

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116 WooCommerce FAQs Answered

Search & Get Answers to commonly asked WooCommerce Questions.

Frequently Asked Questions about WooCommerce

Our extensive library features hundreds of carefully curated FAQs designed to address every aspect of WooCommerce—from installation and configuration to troubleshooting and advanced customization. To make your search effortless, our intuitive search bar allows you to instantly find the precise information you need, saving you time and helping you get the most out of your WooCommerce platform. Dive in, explore, and let Suffari guide you through the world of WooCommerce with clarity and confidence. Start now by typing in the question or keyword you're looking for and see instant filtered results.

WooCommerce FAQs

Search Frequently Asked Questions on WooCommerce

How to use a CDN with WooCommerce?

To speed up your WooCommerce site with a CDN:

  1. Choose a CDN: Popular options include Cloudflare, BunnyCDN, and StackPath.
  2. Set up your account: Connect it to your domain and hosting.
  3. Install a plugin: Use plugins like WP Rocket, W3 Total Cache, or CDN Enabler.
  4. Test your site: Ensure product images, scripts, and assets are being served from the CDN.

Suffari configures and maintains CDN integrations to maximize WooCommerce speed and performance.

Is Shopify better than WooCommerce?

It depends on your needs:

  • Shopify: Easier to use, hosted platform, great for beginners.
  • WooCommerce: More flexible, open-source, better for full customization.
  • Cost: WooCommerce has no monthly fees (you only pay for hosting/add-ons), while Shopify charges a subscription.
  • SEO: WordPress + WooCommerce often outperforms Shopify in SEO control.

Suffari helps businesses choose and migrate to the right platform through a Free Consultation.

Is WooCommerce easy to use?

Yes, WooCommerce is relatively easy to use—especially for WordPress users. It offers a guided setup wizard, simple product creation, and plugin-based expansion. However, beginners may need support with advanced customizations or integrations, which Suffari provides under our Website Management Plans.

Is WooCommerce publicly traded?

No, WooCommerce is not a publicly traded company. It is owned and maintained by Automattic, the private company behind WordPress.com, Jetpack, and other major tools in the WordPress ecosystem.

Is WooCommerce secure?

Yes, WooCommerce is secure when properly maintained. Best practices include:

  • Keeping WooCommerce, WordPress, and plugins updated
  • Using SSL certificates for secure transactions
  • Choosing trusted plugins/themes only
  • Enabling firewalls and backups

Security is built into Suffari’s Website Management Plans, so your WooCommerce store stays safe and up to date.

Is WooCommerce WordPress?

WooCommerce is not WordPress itself, but it is a plugin that runs exclusively on WordPress. It extends the core functionality of WordPress by turning it into a powerful eCommerce platform capable of selling products, managing orders, and processing payments.

What does WooCommerce cost?

The WooCommerce plugin is free to use, but other costs may include:

  • Hosting: ~$10–30/month depending on your provider
  • Premium themes/plugins: $0–300+ depending on features
  • Payment processing fees: Stripe, PayPal, etc. take a small cut of each sale

Suffari offers complete WooCommerce site builds and management with no upfront fees through our Free Website + Management Plan.

What is WooCommerce plugin?

The WooCommerce plugin is a free extension for WordPress that transforms your site into an online store. It enables you to list products, accept payments, manage shipping, apply discounts, and more. It’s one of the most powerful and flexible eCommerce tools available.

What is WooCommerce website?

A WooCommerce website is a WordPress-based site that uses the WooCommerce plugin to run an online store. It allows businesses to sell physical or digital products, subscriptions, and services directly to customers through a customizable storefront. Suffari builds WooCommerce websites from scratch for clients as part of our Free Custom Website Plan.

What is WordPress WooCommerce?

WordPress WooCommerce refers to the combination of the WordPress CMS with the WooCommerce plugin to build an online store. WordPress provides the website structure and content management, while WooCommerce adds full eCommerce functionality including product listings, checkout, payment gateways, and shipping options.

WooCommerce — what is it?

WooCommerce is a free, open-source plugin for WordPress that turns any website into a customizable online store. It allows you to sell physical or digital products, manage orders, process payments, offer shipping, apply coupons, and more—all from the WordPress dashboard.

Do I need WooCommerce to sell on WordPress?

No, WooCommerce is not required to sell on WordPress, but it’s the most popular and powerful solution. Alternatives include:

  • Easy Digital Downloads: For digital goods
  • WP Simple Pay: For Stripe-based payments without a full cart
  • Gumroad or Shopify Buttons: For embedded product widgets

If you're unsure which to choose, Suffari can help you compare options during a Free Consultation.

How to add Facebook Pixel to WooCommerce?

To add Facebook Pixel:

  1. Get your Pixel ID from Facebook Business Manager.
  2. Install the “Facebook for WooCommerce” plugin via WordPress.
  3. Connect your store to Facebook via the setup wizard.
  4. Verify Pixel installation using the Facebook Pixel Helper Chrome extension.

Suffari helps clients set up Facebook tracking, retargeting, and ad integrations through our marketing and SEO services.

How to add PayPal to WooCommerce?

To enable PayPal payments:

  1. Go to WooCommerce → Settings → Payments.
  2. Enable “PayPal” or “PayPal Payments”.
  3. Click Manage to configure settings.
  4. Enter your PayPal email or API credentials.
  5. Save changes and test the checkout process.

Need help setting up payment gateways? Suffari can do it for you as part of any Website Management Plan.

How to add wishlist button in WooCommerce?

You can add a wishlist button using:

  • Plugins: Popular options include “TI WooCommerce Wishlist,” “YITH Wishlist,” or “WishSuite.”
  • Shortcodes or widgets: Many plugins offer shortcodes to place wishlist buttons manually.
  • Theme support: Some WooCommerce themes include built-in wishlist functionality.

Suffari can integrate wishlist features and enhance UX across your WooCommerce store.

How to add wishlist in WooCommerce?

To add wishlist functionality:

  1. Install a wishlist plugin like “TI WooCommerce Wishlist” or “YITH WooCommerce Wishlist.”
  2. Activate the plugin and configure its display settings.
  3. Customize buttons and page placement using plugin settings or shortcodes.
  4. Test the feature to ensure wishlist saving works properly for users.

Wishlists improve customer engagement and repeat visits—Suffari can set this up as part of our Web Design Services.

How to add wishlist in WooCommerce stores?

This is the same as adding a wishlist to WooCommerce (see FAQ Item 76). Use a plugin like “TI WooCommerce Wishlist” or “YITH Wishlist,” configure the display options, and test the experience. You can also customize the design to match your store’s theme.

How to change “Return to Shop” link in WooCommerce?

To change the “Return to Shop” link (shown on empty cart pages):

  1. Add a custom function to your child theme’s functions.php file:
  2. add_filter('woocommerce_return_to_shop_redirect', 'custom_return_to_shop_url');
  3. function custom_return_to_shop_url() { return home_url('/your-custom-page'); }
  4. Replace “/your-custom-page” with the URL of your desired shop or landing page.

Suffari includes WooCommerce customization in every Website Management Plan.

How to change WooCommerce checkout page?

To customize the WooCommerce checkout page:

  • Use a plugin: “Checkout Field Editor” or “WooCommerce Blocks” provide control over form fields.
  • Use a page builder: Elementor Pro lets you design custom checkout templates.
  • Edit template files: Modify form-checkout.php in a child theme for advanced changes.

Suffari helps businesses create frictionless checkout experiences to improve conversions. Learn more on our Web Design Services page.

How to complete order in WooCommerce?

To manually complete an order in WooCommerce:

  1. Go to WooCommerce → Orders in your dashboard.
  2. Click on the order you want to complete.
  3. Change the status from “Processing” or “On hold” to “Completed.”
  4. Click “Update” to save the new order status.

This is typically used for digital products or when fulfillment is handled manually. Suffari can automate order flows for your store through our Website Management Plans.

How to connect Mailchimp to WooCommerce?

To connect Mailchimp:

  1. Install the “Mailchimp for WooCommerce” plugin from the WordPress plugin directory.
  2. Activate the plugin and click “Connect your store.”
  3. Log into your Mailchimp account and authorize the connection.
  4. Select your Mailchimp audience and sync products, orders, and customers.

Once connected, you can send targeted emails, abandoned cart recovery, and product recommendations. Suffari can help set this up as part of our Email Marketing Services.

How to customize WooCommerce emails?

To customize order emails:

  1. Go to WooCommerce → Settings → Emails.
  2. Select an email type (e.g., “Completed Order”) and click “Manage.”
  3. Change the subject, header, and email content in the available fields.
  4. For full control, override email templates via your child theme.
  5. Use plugins: “Email Customizer for WooCommerce” lets you edit email templates visually.

Branded email templates can enhance customer trust—Suffari includes this in our management plans.

How to customize WooCommerce shop page?

You can customize the shop page using:

  • Page builders: Elementor Pro allows full visual design control.
  • WooCommerce Blocks: Customize layout with block-based editing.
  • Theme settings: Some themes let you control columns, filters, and layout.
  • Template files: Developers can override archive-product.php in a child theme.

Suffari builds high-converting shop pages for WooCommerce as part of our Web Design Services.

How to edit checkout page in WooCommerce?

To edit the WooCommerce checkout page:

  1. Use a plugin: “Checkout Field Editor” to add, remove, or modify fields.
  2. Use Elementor Pro: Create a custom checkout template with WooCommerce widgets.
  3. Edit theme files: Customize form-checkout.php via your child theme for full control.

Suffari creates fully optimized checkout experiences to reduce cart abandonment and increase sales.

How to edit shop page in WooCommerce?

To edit the WooCommerce shop page:

  • Use Elementor Pro: Create a custom archive page template for products.
  • Modify theme options: Some themes provide shop page settings under Appearance → Customize.
  • Edit code: Developers can override the archive-product.php template.

Need help? Suffari offers custom shop page design and optimization under our Website Management Plans.

How to edit WooCommerce My Account page?

To edit the My Account page in WooCommerce:

  1. Use a plugin: “Customize My Account for WooCommerce” or “YITH WooCommerce Customize My Account Page.”
  2. Edit templates: Override my-account.php and related files in a child theme.
  3. Use hooks: Add or remove dashboard tabs and content with WooCommerce actions/filters.

Suffari helps you build a better customer portal and user experience in WooCommerce.

How to export products from WooCommerce?

To export your product list:

  1. Go to Products → All Products.
  2. Click “Export” at the top of the screen.
  3. Select columns or product types to include in the export.
  4. Click “Generate CSV” and download the file.

This CSV can be used for bulk editing or migrating products. Suffari handles bulk product management for stores under our management plans.

How to export WooCommerce orders?

To export orders from WooCommerce:

  1. Use a plugin like “Advanced Order Export for WooCommerce.”
  2. Go to WooCommerce → Export Orders (via plugin or dashboard link).
  3. Set filters such as order date, status, and fields.
  4. Click “Export” to download your order list as a CSV.

This is helpful for accounting or integration with tools like QuickBooks. Suffari can automate order exports for your store.

How to import products to WooCommerce?

To import products:

  1. Go to Products → All Products.
  2. Click “Import” at the top of the page.
  3. Upload your CSV file with product data.
  4. Map columns to WooCommerce fields.
  5. Run the importer to upload the products.

Need help formatting or uploading product data? Suffari offers full product import services through our content creation team.

How to import WooCommerce products with images?

To import products with images into WooCommerce:

  1. Prepare a CSV file with product data including image URLs in the "Images" column.
  2. Go to Products → All Products → Import in WordPress.
  3. Upload the CSV file and map each column (ensure "Images" is matched).
  4. Run the importer and WooCommerce will pull images from the provided URLs.

Suffari can handle bulk product imports with images as part of our content creation services.

How to remove related products in WooCommerce?

To remove related products from the product page:

  1. Add this code to your theme’s functions.php file:
  2. remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_related_products', 20 );
  3. Alternatively, use a plugin like “Remove Related Products for WooCommerce.”

Need help editing your theme safely? Suffari includes theme-level WooCommerce customization in our Website Management Plans.

How to set up a WooCommerce store on WordPress?

To set up a WooCommerce store:

  1. Install WordPress on your hosting platform.
  2. Install and activate WooCommerce via the plugin directory.
  3. Follow the Setup Wizard to configure payments, shipping, taxes, and your store info.
  4. Add your first products and set your store pages.

Suffari offers Free Custom WooCommerce Website Builds with all management plans.

How to set up flat rate shipping in WooCommerce?

To enable flat rate shipping:

  1. Go to WooCommerce → Settings → Shipping.
  2. Add or edit a shipping zone.
  3. Click “Add Shipping Method” and choose “Flat Rate.”
  4. Set the flat rate cost and save changes.

You can create different flat rates per region or order amount. Suffari configures advanced shipping setups for clients under our Website Management Plans.

How to set up shipping in WooCommerce?

To set up shipping in WooCommerce:

  1. Go to WooCommerce → Settings → Shipping.
  2. Add a shipping zone for the regions you ship to.
  3. Add methods like Flat Rate, Free Shipping, or Local Pickup.
  4. Configure shipping classes for product-specific shipping rates.

Suffari helps configure optimized shipping rules tailored to your business goals.

How to set up shipping on WooCommerce?

This is the same as FAQ Item 94. Go to WooCommerce → Settings → Shipping, create zones, add methods like Flat Rate or Free Shipping, and assign shipping classes if needed. Suffari can help tailor your store’s shipping logic with our expert setup services.

How to use WooCommerce in WordPress?

To use WooCommerce in WordPress:

  1. Install the WooCommerce plugin from Plugins → Add New.
  2. Activate it and complete the Setup Wizard.
  3. Add products, choose payment and shipping options.
  4. Customize your store design using a WooCommerce-compatible theme.

Suffari builds and manages WooCommerce stores directly on WordPress with zero upfront cost through our management plans.

How to use WooCommerce on WordPress?

Same as FAQ Item 96. Install and activate WooCommerce on your WordPress site, follow the Setup Wizard, and start adding products. Use plugins and themes to enhance functionality and appearance. Suffari’s expert team is ready to help with setup and management.

How to use WooCommerce with WordPress?

WooCommerce is built specifically for WordPress. To use it:

  1. Install WooCommerce from the WordPress plugin directory.
  2. Activate it and configure settings (payments, shipping, tax, store pages).
  3. Add your products and start selling.

With WordPress, WooCommerce gives you full control over your store design and functionality. Suffari simplifies this with our Free WooCommerce Website Builds.

How WooCommerce works?

WooCommerce is a plugin that turns your WordPress site into a fully functional online store. Here's how it works:

  • Product Management: Add and manage physical, digital, or subscription products.
  • Shopping Cart: Customers browse and add products to their cart.
  • Checkout: Supports secure payments, shipping options, and taxes.
  • Order Management: Track and fulfill orders from your dashboard.
  • Customization: Extend functionality with themes, plugins, and code.

Suffari helps businesses leverage WooCommerce to sell online quickly and effectively.

Is Shopify or WooCommerce better?

It depends on your goals and preferences:

  • WooCommerce: Offers full customization, no monthly fees, and more control. Great for SEO and content-driven sites.
  • Shopify: Easier for beginners with built-in hosting, but less flexible and has monthly costs.
  • WooCommerce Pros: Open source, scalable, integrates with WordPress.
  • Shopify Pros: Hosted platform, great app ecosystem, faster setup.

Still deciding? Book a Free Consultation with Suffari—we’ll help you choose the right platform for your business.

Is WooCommerce open source?

Yes, WooCommerce is 100% open source. It’s developed and maintained by Automattic and has a large developer community. Being open source means it can be fully customized to meet any business need. Suffari uses this flexibility to build tailored eCommerce sites for clients.

What is a WooCommerce?

WooCommerce is a plugin for WordPress that enables you to turn your website into a fully functional online store. You can sell physical or digital products, manage orders, accept payments, and customize your storefront—all within the WordPress platform.

What is abandoned cart in WooCommerce?

An abandoned cart occurs when a customer adds items to their cart but leaves the site without completing the purchase. WooCommerce doesn’t track these by default, but you can recover lost sales using:

  • Plugins: CartFlows, WooCommerce Cart Abandonment Recovery, or Metorik.
  • Email automation: Send cart reminder emails through tools like Mailchimp.

Suffari helps set up cart abandonment recovery campaigns as part of our Email Marketing Services.

What is WooCommerce Payments?

WooCommerce Payments is an official payment solution from WooCommerce that lets you accept credit and debit cards directly on your site. It’s easy to set up, supports Apple Pay, and offers unified dashboard management. It’s available in select countries and requires a WordPress.com account for setup.

What's WooCommerce?

WooCommerce is a WordPress plugin that turns your website into an eCommerce store. You can sell products, accept payments, offer coupons, handle shipping, and manage inventory—right from your WordPress dashboard. It’s free, open source, and used by millions of businesses worldwide.

Whats WooCommerce?

Same as above (see FAQ Item 105). WooCommerce is the most popular eCommerce plugin for WordPress, enabling businesses to create custom online stores without monthly fees.

WooCommerce — how to add products?

To add products to WooCommerce:

  1. Go to Products → Add New in your WordPress dashboard.
  2. Enter product name, description, and price.
  3. Add product images and assign categories.
  4. Configure inventory, shipping, and product type.
  5. Click “Publish” to make the product live.

Suffari helps clients add, manage, and optimize products as part of our content creation services.

WooCommerce pay what you want — how?

To allow “pay what you want” pricing in WooCommerce:

  1. Install a plugin like “Name Your Price for WooCommerce.”
  2. Edit a product and enable “Name Your Price” on that item.
  3. Set a suggested or minimum price (optional).
  4. Save and test to ensure customers can enter custom amounts.

This strategy is popular for donations or pay-what-you-can pricing models. Suffari can set this up and style it for your brand.

How to create coupon code in WooCommerce?

To create a coupon code:

  1. Go to Marketing → Coupons in your WordPress admin.
  2. Click “Add Coupon” and enter the coupon code name (e.g., SAVE20).
  3. Select the discount type: Fixed, percentage, or free shipping.
  4. Set usage restrictions or limits as needed.
  5. Click “Publish” to activate the coupon.

Suffari can help you run coupon-based promotions and track results through our email marketing services.

How to customize WooCommerce single product page?

You can customize the single product page using several methods:

  • Page builders: Use Elementor Pro or similar tools to visually redesign product pages.
  • Template overrides: Copy single-product.php to your child theme and edit HTML/PHP.
  • Hooks and filters: Add or remove elements using WooCommerce action hooks like woocommerce_before_single_product_summary.
  • Plugins: Use tools like “WooBuilder” or “Product Add-Ons” for field-level changes.

Suffari creates fully customized product layouts as part of our Web Design Services.

How to edit product page in WooCommerce?

To edit the product page layout or fields:

  1. Use Elementor Pro to design a product page template visually.
  2. Override template files like single-product.php, content-single-product.php in your child theme.
  3. Use hooks to insert or remove product elements dynamically.
  4. Install a plugin to customize tabs, images, or add-ons.

Suffari helps you optimize your product pages for conversions and SEO with full design support.

How to edit WooCommerce single product page?

Same as FAQ Items 110 and 111. You can:

  • Edit templates like single-product.php in a child theme.
  • Use Elementor Pro or another page builder for visual control.
  • Apply WooCommerce hooks to add/remove elements like title, price, or tabs.

Let Suffari build a product page that looks great and converts better—start with a Free Consultation.

How to get WooCommerce order details?

To view WooCommerce order details:

  1. Go to WooCommerce → Orders in your WordPress dashboard.
  2. Click on any order to open the full detail view.
  3. Review customer info, products ordered, payment status, shipping info, and notes.

You can also export orders with plugins like “Advanced Order Export for WooCommerce.” Suffari offers automated reporting and order tracking setups under our management plans.

What is Mailchimp for WooCommerce?

Mailchimp for WooCommerce is a plugin that connects your WooCommerce store to your Mailchimp email marketing account. It allows you to:

  • Sync customers and order data
  • Send abandoned cart emails
  • Create targeted email campaigns
  • Track campaign revenue

Suffari helps businesses integrate Mailchimp with WooCommerce and build revenue-driving email campaigns. Learn more about our Email Marketing Services.

Which WordPress plan for WooCommerce?

If you're using WordPress.com, you'll need the Business Plan or higher to install WooCommerce and other plugins. For self-hosted WordPress.org sites, any hosting plan that supports WordPress will work. Suffari recommends using a self-hosted WordPress setup with WooCommerce for full control and flexibility—we even include hosting with our Website Management Plans.

WooCommerce 3.9 — what's new?

WooCommerce 3.9 introduced a few important updates:

  • WooCommerce Blocks 2.5: Better design and flexibility for product blocks and layouts.
  • PHP 7.0+ requirement: Improved speed and compatibility, but dropped support for older PHP versions.
  • Bug fixes and performance enhancements: Minor code improvements and updates to the REST API.

If you're running an older version, Suffari can update and test your WooCommerce store as part of our Website Management Plans.

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